Terms of Customer Service Call Centre
Welcome to KRP Tech Solutions!
These Terms of Service (the "Terms") govern your access to and use of our call center services (the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.
1. Services
We provide a variety of call center services to our clients, including:
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Inbound call answering and routing
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BPO Call Center Customer support
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Sales and marketing
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Technical support
2. Eligibility
To be eligible to use the Services, you must be at least 18 years old and have a valid credit card or other form of payment.
3. Account Creation
To create an account, you must provide us with certain information, including your name, email address, and billing information. You agree to keep your account information accurate and up-to-date at all times.
4. Use of Services
You may only use the Services for lawful purposes and in accordance with these Terms. You agree not to use the Services to:
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Make any harassing, abusive, threatening, or offensive calls
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Make any calls that violate the privacy of others
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Make any calls that are intended to defraud or deceive others
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Make any calls that violate any applicable laws or regulations
5. Pricing
Our pricing for the Services is set forth on our website. We may change our pricing at any time at our sole discretion.
6. Payment
You agree to pay all fees associated with your use of the Services. We will bill you on a monthly basis for your usage. You may cancel your account at any time, but you will be responsible for paying all fees incurred up to the date of cancellation.
7. Confidentiality
We agree to maintain the confidentiality of all information that you provide to us, including any customer data or other sensitive information.
8. Disclaimer of Warranties
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, REGARDING THE SERVICES, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, INCLUDING ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES.
10. Termination
We may terminate your account and access to the Services at any time, for any reason or no reason, without notice.
11. Governing Law
These Terms will be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law rules.
12. Changes to Terms
We may change these Terms at any time at our sole discretion. If we make any changes to these Terms, we will post the updated Terms on our website. Your continued use of the Services after we post the updated Terms will constitute your acceptance of the updated Terms.
13. Contact Us
If you have any questions about these Terms, please contact us at [email address] or [phone number].
Acceptance of Terms
By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.